Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
When travelling internationally you must have an up to date rabies vaccine that has been administered by a licensed veterinarian.
The certificate must contain breed, sex, age, colour, markings and other identifying information. It must also have the date is given, the expiry date of vaccine and the veterinarians signature.
It is important to research the country you are travelling to, as each country has different specifications for when rabies must be done by. For example, some countries might require that you have the rabies vaccine given within 30 days of travel while others say you must have it within 7 days.
Again, research is advised for where you are travelling. Most countries require a health certificate from a health exam that was completed by a veterinarian. This should be done within 10 days of travel.
An animal must be deemed healthy by a veterinarian in order to travel.
Deworming Flea/Tick and Heart Worm Prevention
Some countries require you to have dewormed your pet before travel. Please research your specific country before travelling. If you are going somewhere warm heartworm and flea/tick prevention is advised.
There are country-specific documents that you need to have a veterinarian fill out prior to travel.
You can visit the CFIA’s website to see the forms you need to fill out.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 416-752-5114. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method. Cash will not be accepted at this time.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday: 8:00 am - 7:00 pm - Tuesday: 10:00 am - 8:00 pm - Wednesday: 10:00 am - 7:00 pm - Thursday: 8:00 am - 7:00 pm - Friday: 10:00 am - 7:00 pm - Saturday: 9:00 am - 2:00 pm - Sunday: CLOSED
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!