We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Winter Hazards & Your Pets

The winter season is a wonderful time of year for everyone, but can also be a stressful time as well. With lots of time spent outside in the snow, and preparing for those pesky winter storms! It is important to make sure it is a safe and happy time for everyone, including your pets! Keeping them safe and warm during the winter months is important for their health. Here are some hazards you need to watch out for:


Antifreeze can leak from car radiators onto the ground and can be appealing to pets due to its sweet smell and taste. If your pet ingests antifreeze it is absorbed very rapidly. There is a narrow margin of safety and even small amounts can lead to permanent damage to the kidneys. If your pet ingests any amount of antifreeze, they should receive medical care immediately from a veterinarian.

Ice Melts

Most ice melts contain a large amount of sodium salts and can cause damage to paw pads when stepped on. These ice melts can get stuck in between the paw pads and cause redness, irritation, chapping and cracking. Ingestion of the melts can also cause upset stomach, vomiting and neurological symptoms, such as seizures, tremors and difficulty walking. To help with this issue, you can purchase “pet-friendly” ice melts that may help to minimize toxicity and injury to your pet and others. As a pet owner, you can also try putting dog booties on while they are out for a walk to prevent the ice melts from causing any injuries or washing your pet’s footpads when coming in from outside.

Frost Bite & Hypothermia

During extreme winter weather, we can sometimes experience extremely cold temperatures that could possibly cause your pet to develop frostbite or hypothermia. When it is very cold the body naturally pulls blood from the extremities to warm the internal organs to retain body heat and can cause your pet’s ears, tails and paws exposed causing tissue damage and cause frostbite. Dogs that are short-haired, are small or geriatric are at greater risk. To help prevent these issues you should keep your pet inside as much as possible, only letting them outside for short periods of time and applying a sweater/jacket and booties to keep them warm while they are outside.

Outdoor/Stray Cats and Cars

When it is extremely cold outside during the winter months stray or outdoor cats will look for a place to stay warm and will sometimes take a nap on a warm car engine. If your car is started while a feline is underneath, it can cause serious injury or death when the fan belt starts moving. To help prevent this from occurring it is best to bang on the top of the hood or honking the horn before starting your vehicle. If you have a remote start on your vehicle, it is best to honk before starting the vehicle.

Rodent Poisons

During the colder months’ rodents are always looking for a warm place to stay, and most homeowners do not want these critters making themselves comfortable in their home. Therefore, these products are more commonly used during the winter months and your pet is at a higher risk for ingesting these toxic substances. There are different ingredients in the blocks or pellets used, but the products usually look the same because they are dyed. If you are placing mice or rat poison, make sure you keep the packaging in case your pet ingests the poison. In the event that your pet does ingest these products, your vet a poison control will be able to help you more efficiently if they know exactly what is in the product. If your pet ingests the poison you should contact your veterinarian and poison control immediately. These toxins can cause multiple different symptoms including internal bleeding, brain swelling and kidney failure. To help prevent this, place the poison in protective bait stations and keep in areas that are not accessible to your pets.

If you have any questions, please give us a call at 416.752.5114 and one of our team members will be happy to assist you!

Written by Lisa, RVT



Winter Hazards & Your Pets

The winter season is a wonderful time of year for everyone, but can also be a stressful time as well. With lots of time spent outside in the snow, and preparing for those pesky winter storms!

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 23, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416-752-5114. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time. We are also no longer taking grooming appointments as of Monday, March 30, until further notice.

3. We are still OPEN with the following hours: Monday to Thursday: 9:00 am - 5:00 pm. Friday: 11:00 am - 7:00 pm.

4. If you are ordering food or medications, please allow 7-10 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at McLean Animal Hospital