We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


What Is a Zoonotic Disease?

While animals provide many benefits to humans such as friendship, entertainment, meat, dairy, etc. Some are known for carrying germs that may be spread to humans and cause illness. These are known as zoonotic diseases, which are caused by germ-like viruses, bacteria, fungi and parasites. Some animals who appear healthy may carry germs that could potentially make a human sick.

Symptoms may range from mild to serious illness, and even death, in both humans and animals.

How do Zoonotic Germs Spread Between Animals and Humans?

Zoonotic diseases may spread through direct contact, indirect contact, vector-borne or foodborne.

Direct contact means you have come into contact with urine, feces, blood or any sort of bodily fluids from an infected animal. For example, if you are petting an animal and it bites or scratches you.

Indirect contact means coming into contact with areas where animals may live or roam. For example, chicken coop, fish aquarium, soil, pet food and water, etc.

Vector-Borne means being bitten by an insect, such as a tick, mosquito, flea, etc.

Some animals who appear healthy may carry germs that could potentially make a human sick.

Food Borne means eating contaminated food or drinking something unsafe. Such as unpasteurized milk, undercooked meat or eggs, raw fruits or veggies contaminated with feces, etc.

What Can You do to Protect You and Your Family From Zoonotic Diseases?

It’s still safe for people to come into contact with animals, as there are many places where you can do so; Such as Petting Zoos, fairs, schools, parks. Mosquitos, fleas and ticks are always out and about, and sometimes it’s too late.

Here are some tips and tricks to protect you and your family from zoonotic diseases;

  • Wash your hands(with soap)!!! Especially after touching an animal, even if you didn’t touch any animals, is one of the most important things to remember.
  • Insect repellant to keep the pesky insects away.
  • Know the simple basics of pet handling.
  • Keep updated on the most common zoonotic diseases.
  • Learn how to safely handle food while cooking

Written by: Nat Simpkins, Client Care Representative



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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 23, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416-752-5114. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time. We are also no longer taking grooming appointments as of Monday, March 30, until further notice.

3. We are still OPEN with the following hours: Monday to Thursday: 9:00 am - 5:00 pm. Friday: 11:00 am - 7:00 pm.

4. If you are ordering food or medications, please allow 7-10 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at McLean Animal Hospital