Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Unfortunately, there may come a time where it is in your beloved cat’s best interest to consider euthanasia. This is an important and very difficult decision to make with many factors to consider. Please contact the clinic if you require assistance with this decision.
When should I consider euthanasia?
You should consider euthanasia if your pet has a terminal or progressive illness and is considered to be suffering. We often reflect on their quality of life, to help us come to this difficult decision. We measure the quality of life based on your pet’s behaviour, appetite, clinical symptoms and how they are feeling on a daily basis.
What Happens during euthanasia?
We can help you decide if euthanasia is an appropriate decision for your pet. We may offer a sedative, to help your cat relax and feel at ease throughout the process. An intravenous catheter is then placed in one of the front limbs to allow for delivery of the euthanasia drug.
Do you do house-calls?
We do not offer house calls, however, please contact the office and we can put you in contact with a house call service.
Can you stay with your cat during euthanasia?
Yes of course, and we encourage our clients to stay as your pet will greatly appreciate it.
What is the cost of at-home or clinic euthanasia?
Please contact the office for more information.
Do you offer pet bereavement support service?
Yes we can offer support in bereavement counselling, however, if you require more intensive ongoing help there are many support groups that you can reach out to, such as Purina Pawsway and the Ontario Veterinary College Pet Loss Support Hotline at 519-824-4120 extension 53694.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 416-752-5114. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method. Cash will not be accepted at this time.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday: 8:00 am - 7:00 pm - Tuesday: 10:00 am - 8:00 pm - Wednesday: 10:00 am - 7:00 pm - Thursday: 8:00 am - 7:00 pm - Friday: 10:00 am - 7:00 pm - Saturday: 9:00 am - 2:00 pm - Sunday: CLOSED
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!