We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.


Cat Euthanasia

Unfortunately, there may come a time where it is in your beloved cat’s best interest to consider euthanasia. This is an important and very difficult decision to make with many factors to consider. Please contact the clinic if you require assistance with this decision.

When should I consider euthanasia?

You should consider euthanasia if your pet has a terminal or progressive illness and is considered to be suffering. We often reflect on their quality of life, to help us come to this difficult decision. We measure the quality of life based on your pet’s behaviour, appetite, clinical symptoms and how they are feeling on a daily basis.

What Happens during euthanasia?

We can help you decide if euthanasia is an appropriate decision for your pet. We may offer a sedative, to help your cat relax and feel at ease throughout the process. An intravenous catheter is then placed in one of the front limbs to allow for delivery of the euthanasia drug.

Do you do house-calls?

We do not offer house calls, however, please contact the office and we can put you in contact with a house call service.

Can you stay with your cat during euthanasia?

Yes of course, and we encourage our clients to stay as your pet will greatly appreciate it.

What is the cost of at-home or clinic euthanasia?

Please contact the office for more information.

Do you offer pet bereavement support service?

Yes we can offer support in bereavement counselling, however, if you require more intensive ongoing help there are many support groups that you can reach out to, such as Purina Pawsway and the Ontario Veterinary College Pet Loss Support Hotline at 519-824-4120 extension 53694.


Winter Hazards & Your Pets

The winter season is a wonderful time of year for everyone, but can also be a stressful time as well. With lots of time spent outside in the snow, and preparing for those pesky winter storms!

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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 23, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416-752-5114. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.

2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time. We are also no longer taking grooming appointments as of Monday, March 30, until further notice.

3. We are still OPEN with the following hours: Monday to Thursday: 9:00 am - 5:00 pm. Friday: 11:00 am - 7:00 pm.

4. If you are ordering food or medications, please allow 7-10 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.

7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at McLean Animal Hospital