We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.
With the warmer weather, we expect to see a high incidence of pets with fleas and ticks. In Ontario, we are now seeing an increase in the number and type of ticks. Our biggest concern with ticks is that the can transmit disease, namely Lyme disease, to humans and pets.
Adult fleas and ticks may be seen with the naked eye. Flea dirt, which is essentially flea poop, appears like a sprinkling of pepper on your dog’s coat and is evidence that adult fleas are on your pet. Ticks have eight legs and may be seen walking on your pet or may be attached and feeding. When feeding, their bodies become engorged and are more obvious to see and find.
How do you prevent fleas & ticks in dogs?
The only way to prevent fleas, is to use a flea prevention medication that will kill certain life stages of flea. Tick prevention is also available for your pet. Ticks are often found in long grasses and so avoidance of these areas, as well as known heavily populated tick areas, will help with prevention.
What are the treatment options for ticks in dogs?
Ticks should be removed safely as soon as they are observed. They can then be killed by sealing them in a Ziploc bag, or container, or putting them in alcohol. We also regularly use tick preventative medications such as K9 Advantix, which repels and kills ticks, as well as the oral chew Bravecto, which kills ticks for up to 12 weeks.
Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.
The following changes are effective as of Monday, March 23, 2020:
1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 416-752-5114. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan. If you do not have a cell phone please knock our door to let us know you have arrived and then return to your vehicle.
2. We are continuing to accept appointments for urgent or sick pets, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time. We are also no longer taking grooming appointments as of Monday, March 30, until further notice.
3. We are still OPEN with the following hours: Monday to Thursday: 9:00 am - 5:00 pm. Friday: 11:00 am - 7:00 pm.
4. If you are ordering food or medications, please allow 7-10 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the online store, visit our website.
5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.
6. Online consultations are now available! If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
7. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.
Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.