Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Unfortunately, there comes a time where it may be in your beloved pet’s best interest to consider euthanasia. This is an important and very difficult decision to make, with many factors to consider. Please contact the clinic if you require assistance with this decision.
What is pet euthanasia and how do I know when it’s the right time?
Euthanasia involves intentionally ending a life, for the purpose of relieving pain and suffering. It is difficult to know when the right time is and we can look to our pet to help us come to this conclusion. Ask yourself these questions: Is your pet still the same lively pet you remember? Are they eating? Are they happy to see you and still seeking your affection and attention? Are they spending most of the day sleeping? Do they have more good days or bad days? The answers to these questions may help you put things into perspective and we encourage you to contact your veterinarian to have this discussion if you are concerned and struggling.
Can I say goodbye to my pet in the comfort of our home?
If you choose to say goodbye to your pet in the comfort of your own home, we can put you into contact with a veterinarian who makes house calls.
What drug is used?
Pentobarbital is an anesthetic agent that is injected into a vein and results in respiratory and cardiac arrest.
What’s the cost of euthanasia?
Please contact the clinic to request a quote for euthanasia.
Does the clinic also provide bereavement counselling?
Yes we can offer support in bereavement counselling. However, if you require more intensive ongoing help, there are many support groups that you can reach out to, such as Purina Pawsway and the Ontario Veterinary College Pet Loss Support Hotline at 519-824-4120 extension 53694.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 416-752-5114. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method. Cash will not be accepted at this time.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday: 8:00 am - 7:00 pm - Tuesday: 10:00 am - 8:00 pm - Wednesday: 10:00 am - 7:00 pm - Thursday: 8:00 am - 7:00 pm - Friday: 10:00 am - 7:00 pm - Saturday: 9:00 am - 2:00 pm - Sunday: CLOSED
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!