Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Cats are excessive self-groomers and often keep their coat in very good shape. However, different breeds of cats may require assistance in maintaining a healthy coat. It’s important to start early and positively condition your cat to a daily brushing of their coat. Sometimes older cats with less flexibility, or overweight cats, cannot reach themselves to clean after eliminating. It’s important to have wipes handy to help and to keep the hair short in this area to prevent infections.
What grooming services does the clinic provide for cats?
In extreme cases of matting or very long hair, we provide what we call a “lion-cut;” which is a complete shave of your cat from neck to tail. More commonly, we shave out matting in specific areas to relieve any discomfort associated with having long hair. We also offer nail trims as often as needed by your pet.
What is the clinic booking and cancellation policy?
Please call us, we can assess the grooming needs of your cat and to appropriately book an appointment.
Do you offer spa packages?
We do not offer spa packages for cats like you would think for dogs, we do not bathe cats here. We can, however, clean out their ears, trim their nails and shave them to be very comfortable.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 19, 2020 some restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call 416-752-5114. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method. Cash will not be accepted at this time.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday: 8:00 am - 7:00 pm - Tuesday: 10:00 am - 8:00 pm - Wednesday: 10:00 am - 7:00 pm - Thursday: 8:00 am - 7:00 pm - Friday: 10:00 am - 7:00 pm - Saturday: 9:00 am - 2:00 pm - Sunday: CLOSED
NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!